BUF Airport PickupFlight-based reservation planning
BUFFALO AIRPORT TAXI HELP CENTER
Find clear answers about Buffalo Airport taxi booking, fares, Pole 13 pickup, luggage, vans, child seats, group transportation, hotels, corporate travel, Canada crossings, payments, changes and return trips.
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QUICK HELP
The most accurate answer depends on the flight, date, destination, passenger count, luggage, requested vehicle and special items. Use the exact trip details whenever you book, calculate a fare or request a change.
BOOKING AND CONFIRMATION
New trips should include the complete flight, destination, passenger, luggage and contact information.
Open the booking form →Complete the online booking form with the date, flight, pickup, destination, passenger count, luggage, contact details and any special requests. Review the confirmation carefully after submission.
Advance booking is recommended, especially for Canada trips, early flights, families, vans, child seats, groups and holiday travel.
Enter the airline, flight number, date, arrival or pickup time, exact destination address, passenger count, luggage, phone number, email and any requested extras.
Yes. Include the actual traveler’s name and travel-day phone number, along with the person or company coordinating the reservation.
Yes. One-way transportation can be reserved from BUF Airport or from a confirmed pickup address to the airport.
Yes. Enter both the arrival and return details, including the hotel or residence pickup address and the departing flight.
Yes. Use the actual travel date and verify the year, flight and pickup time before submitting the reservation.
Review the confirmation message or email and verify the booking ID, date, route, passenger details, fare conditions and pickup instructions.
PRICING AND ROUTE FARES
Published fares generally refer to a standard private vehicle for the stated route, subject to the confirmed trip details.
Published standard route fares are generally per private vehicle, not per person, for the stated passenger and luggage limits.
The standard fare generally covers the confirmed one-way private route for up to four passengers and four standard bags, before applicable extras.
A passenger van, additional vehicles, extra passengers, extra luggage, pets, additional child seats, extra stops, waiting or a different destination may change the total.
A $20 van surcharge may apply per van in addition to the applicable route fare.
Extra passengers beyond the standard fare allowance may be charged $10 each, subject to vehicle capacity.
Additional luggage may be charged $10 per bag when applicable. Large or oversized items may require a larger or additional vehicle.
A $10 pet fee may apply. Report the pet and any carrier before confirmation.
Properties in the same city may be far apart. The actual street address determines the route, distance and whether the published fare applies.
Yes. Use the fare calculator or submit the exact destination through the booking form.
BUFFALO AIRPORT PICKUP
The regular curbside meeting area is on the arrivals level near Pole 13.
After collecting luggage, follow the arrivals-level curbside instructions and proceed near Pole 13 when the driver instructs you.
Collect all luggage and gather the passengers first. Contact the driver and proceed to the curb when the party is ready for active loading.
Provide the correct airline and flight number so arrival information can be monitored. Follow any updated communication from the driver or dispatcher.
Flight information may help coordinate an early arrival, but the traveler should still follow the confirmation and contact instructions.
Up to 40 minutes of airport waiting time is generally included. After that, waiting may be charged at $30 per hour.
Confirm every passenger and bag, contact the driver and follow the curbside meeting instructions near Pole 13.
Confirm the driver name, vehicle information and booking ID before entering the vehicle.
Yes. Airport traffic controls and staging procedures may change, so follow the most recent instructions in the confirmation or driver message.
VEHICLES AND CAPACITY
Passenger and luggage totals determine the proper vehicle arrangement.
A standard sedan accommodates up to four passengers and up to four standard bags when everything fits safely.
A passenger van accommodates up to six passengers and up to five standard bags when all passengers and items fit safely.
The trip requires two or more vehicles. The booking system may assign multiple vehicles based on the entered totals.
A van or additional vehicle may be required. Report every bag and oversized item before confirmation.
Not necessarily. Six travelers plus six large bags may exceed one van’s safe capacity and require another vehicle.
A general vehicle type may be requested, but a specific make, model, color or exact configuration is not guaranteed unless confirmed.
No. The confirmed ride is private transportation for the passengers listed in the reservation.
Yes, subject to safe fit and advance disclosure. Oversized equipment may reduce capacity or require another vehicle.
SPECIAL REQUESTS
Special trip requirements should be entered during the original booking.
Yes. Request the seat in advance and provide the child’s age, approximate height and weight.
The first requested child seat is included. Each additional requested child seat is $10.
Yes. Report it during booking because it may count as luggage when it is not installed.
Yes. Enter the stroller and its folded size because it uses cargo space.
Yes. A larger group may require a passenger van or multiple vehicles, depending on travelers, bags and flight schedules.
Yes. Enter the full hotel name, address, tower or entrance when applicable.
Yes. Include the traveler’s actual contact information and flight details.
Yes, subject to confirmation. Additional stops may change the route, travel time and fare.
CROSS-BORDER TRANSPORTATION
Private transportation can be reserved to confirmed Ontario destinations.
View Canada routes →Yes. Transportation can be reserved to Niagara Region, Hamilton, Burlington, Oakville, Mississauga, Brampton, Toronto and other confirmed destinations.
Every traveler must carry the identification, visa, permit or other documents required for the planned trip. Government authorities make all admission decisions.
Yes. Confirm the current requirements for each child and consider whether consent documentation is appropriate for the trip.
No. Admission decisions are made by government border officers.
Border time varies because of traffic, weather and government inspection conditions. An exact processing time cannot be guaranteed.
Up to 30 minutes of border waiting time is generally included. After that, waiting may be charged at $30 per hour.
Yes. Enter the complete Canadian pickup address and departing flight details when reserving the return.
Dedicated route guides are available for Fort Erie, Niagara Falls, Port Colborne, Niagara-on-the-Lake, St. Catharines, Hamilton, Burlington, Oakville, Mississauga, Brampton and Toronto.
CHANGES, CANCELLATIONS AND PAYMENT
Use the booking ID and reservation email when requesting changes, cancellations or payment assistance.
Request changes as early as possible. The new time, route, vehicle or destination may affect availability and fare.
Free cancellation or modification is generally available at least 24 hours before the scheduled pickup, subject to the confirmed reservation terms.
Use the cancellation option in the confirmation email or the website cancellation form. Keep the booking ID and reservation email available.
Payment may be accepted in the vehicle by cash or card, subject to the confirmed reservation instructions.
Yes. When online payment is approved, use the payment portal and enter the booking ID. A 4% processing fee applies.
Use the booking ID and the approved fare shown in the payment request. Verify the processing fee and total before submitting payment.
Yes. A payment link can be provided after the reservation and fare are reviewed.
Contact reservations promptly and identify the incorrect date, flight, destination, passenger count, email or other detail.
The booking ID helps identify the correct trip for changes, cancellations, payment and driver communication.
Yes, subject to availability. Book early for cross-border, holiday and early-morning travel.
STILL NEED HELP?
These pages provide more detailed information about common trip types.
READY TO RESERVE?
Submit the flight, destination, passengers, luggage and special requests for private transportation from BUF Airport.